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Customer Service

‘Service is our Business’ is an old catchcry but in our case it is still the basis of our approach.  Our aim is to maintain the best possible standard of service at all times.  We take pride in the standard of service provided by us.

We are approved inaugural member of the Qualmark Retail Accreditation Programme and long servicing member of the Tourism Industry Association of New Zealand and the New Zealand Retail association.

Please contact us directly if you cannot find the answers to your questions below or in the about us tab. You can contact us by emailing office@simplynewzealand.com or phoning the shop on +64 9 630 0292.
 

Our Guarantee

We offer you a 100% guarantee.

If you are not happy with your product, send it back to us within 30 days of the date of purchase, in the original packaging and we will replace it for you!

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About Us

We’re 100% New Zealand owned and operated and have been offering the very best gifts; kiwiana art, designer homeware and souvenirs from New Zealand since 1965. We’re New Zealand’s first retailer to be accredited the Qualmark Retailer endorsement so you can shop with confidence online….