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Testimonials

We Appreciate your Feedback

If you had a wonderful shopping experience with us and would like to feature your testimonial on our page or have a product query or concern please email us with your submission and approval to office@touristgroup.co.nz. Alternatively, you can review your shopping experience on your local stores Google listing page, or to our combined business Facebook page. We enjoy seeing customers' familiar faces and our local customers return to our stores for all their gift giving purchasing. We love to promote being local, and support our local communities as best we can as we are a 100% Kiwi owned and operated business. We thank you for your support.
 

We Love to Improve our Service to You

We took part in a third party customer satisfaction survey in 2017 as part of our mission to develop and grow our business by providing excellent service. We endeavor to provide a quality shopping experience, and merchandise that exceeds our customers’ expectations. This word map below was created from the 100's of testimonials gathered from the feedback survey, we kindly thank all of those who participated.

Customer Service - Simply New Zealand

Customer | Supplier Testimonials
 
Variety of high quality products and souvenirs
Local Guide - Google

Range of items is fabulous! Staff are awesome!
Sylvia Park - Customer feedback survey

I found and brought what I was looking for. The counter staff was friendly and helpful.
Sylvia Park - Customer feedback survey

Divine service received from Margaret. Very polite and a delight to be served by.
Sylvia Park - Customer feedback survey

Staff were friendly and the shop was beautifully presented. I wish I could have brought more.
Pukuatua Street - Customer feedback survey

Friendly service by both shop assistants to provide space to look around and assistance when asked.

Pukuatua Street - Customer feedback survey

Staff person was friendly and helpful. Cost of what we purchased was cheaper than a competitor.
Pukuatua Street - Customer feedback survey

Very friendly staff gift wrapped our gifts for free.
Pukuatua Street - Customer feedback survey

Assitance received with help to choose a suitable greenstone piece.
Lambton Quay - Customer feedback survey

 
“I have always found Simply NZ Ltd to be a well-organised, honest and trustworthy company to deal with. They are well-respected in the industry as a leading souvenir and gift retailer.”
Greg Parr, Managing Director, Parrs Products

"Absolutely great store at St Lukes, Mt Albert. Beautiful range of NZ souvenir gifts. Staff on the shop floor were very helpful"
Bronwyn, Auckland

"Fantastic NZ products with a good price range, and they can gift wrap for you too"
Jo, Local Guide - Google

"Great store to shop at with huge variety of product to suit all my needs and great in store specials"
Amy, Rotorua


 
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About Us

We’re 100% New Zealand owned and operated and have been offering the very best gifts; kiwiana art, designer homeware and souvenirs from New Zealand since 1965. We’re New Zealand’s first retailer to be accredited the Qualmark Retailer endorsement so you can shop with confidence online….