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Shipping | Handling

Order Dispatch

Simply NZ and NZ The Gift will endeavour to dispatch all orders within 48 hours of the order being confirmed and receipt of payment. Our shipping charges include protective packaging. If the item is out-of stock we will contact you to discuss an anticipated dispatch or an alternative. Payment will not be processed until the order is ready for dispatch.

Simply NZ and NZ The Gift will not be liable for loss or damage of goods once received by the postal/courier service. Claims for damages or loss in transit must be made against the carrier. We do not pay compensation for late delivery.

New Zealand Delivery
Fast local and reliable shipping to all New Zealand addresses and locations. Shipping costs are calculated on the basis of the destination regardless of the value or the size of the purchase. Allow 3-5 days delivery of orders within New Zealand. 

North Island

From $5.90

South Island

From $13.90

Australia Delivery

All deliveries to Australia cost NZ$20

International Delivery

We offer TAX FREE purchasing for all online shopping cart items when delivery is selected to a worldwide address/outside of New Zealand. (NZ GST is currently 15% and may be subject to changes). Please contact us office@touristgroup.co.nz in regards to freight costs for orders needing to be sent worldwide (excluding Australia).

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About Us

We’re 100% New Zealand owned and operated and have been offering the very best gifts; kiwiana art, designer homeware and souvenirs from New Zealand since 1965. We’re New Zealand’s first retailer to be accredited the Qualmark Retailer endorsement so you can shop with confidence online….